Frequently Asked Questions

Where can I earn fuelperks!?
fuelperks! is currently available only at Martin’s stores in metro Richmond and Tri-Cities.

Earning fuelperks!

• How are fuelperks! earned?
  Use your MARTIN”S BONUSCARD card each time you shop. For every $100 in purchases a 10-cent-per-gallon discount is awarded (20 gallon limit). You don’t need to purchase $100 in one visit; each eligible dollar will accumulate for all purchases after all discounts have been subtracted from order and before sales tax has been added. Some exclusions apply**
• These discounts are "stackable" (may be accumulated) as shown in the following examples:
  $100 = 10¢ gasoline discount per gallon
  $200 = 20¢ gasoline discount per gallon
  $300 = 30¢ gasoline discount per gallon
  $400 = 40¢ gasoline discount per gallon
  $500 = 50¢ gasoline discount per gallon
  $600 = 60¢ gasoline discount per gallon
  
• Once you redeem your fuelperks!, your account will be fully depleted.
  
• During your next shopping trip, you will once again begin to earn fuelperks!

Do I have to register for fuelperks!?
No. All MARTIN’S BONUSCARD holders are automatically eligible for fuelperks! Rewards. fuelperks! are awarded by household, not by card, so it's important to keep track of who has BONUSCARDS in your household.

Call 888-5-MARTINS or Visit the Customer Service counter in our stores if you have questions about:

• the number of MARTIN’s BONUSCARDS in your household
  
• whether the MARTIN’s BONUSCARDS in your possession are active or if you wish to delete cards
  
• obtaining additional MARTIN’s BONUSCARDS

Which cards may I use to earn fuelperks!?

• MARTIN’s BONUSCARDS that have a magnetic stripe on the back (both wallet-sized and key tags)

Is there a limit on how many fuelperks! I may earn?
No. There is no limit on the amount you may earn. By using your MARTIN’s BONUSCARD, you earn a discount of 10 cents per gallon with each $100 purchase and with each fuelperks! bonus! rewards items you purchase.

Do all items qualify for fuelperks!?
No. Some of the items that do not qualify are:

• Gift Card Purchases
  
• Alcohol & Tobacco products
  
• Milk & Sour Cream (state regulation)
  
• Gasoline
  
• Amusement Park
  
• Western Union
  
• Postage Stamps
  
• Shipping Charges
  
• Delivery Fees
  
• Deposits
  
• Bus Tickets
  
• Ticketmaster
  
• Photo Finishing
  
• Dry Cleaning
  
• State or Federally Funded Pharmacy Charges (including Medicare and Medicaid)
  
• Donations
  
• Sales Tax
  

Products and/or services excluded from this promotion are subject to change. For more details, please consult Customer Service. fuelperks! Rewards are calculated after all of the aforementioned items, all store discounts and all store and manufacturer’s coupons have been subtracted from the order.

Can I earn fuelperks! with any method of payment?
Any payment, other than government charge, qualifies for fuelperks!

How do I check my fuelperks! balance?
We'll automatically track your rewards at the bottom of your receipt or view online by clicking here »

Redeeming fuelperks!

Which cards can I use to redeem fuelperks!?

• You may only use wallet-sized MARTIN’s BONUSCARD (with a magnetic stripe) to redeem fuelperks! at the pump. Any wallet-sized cards in your household can be used to redeem fuelperks!
  
  If you do not have a wallet-sized card with a magnetic stripe, please visit Customer Service.
  
  
• Any card can be used in MARTIN’s to earn points

When can I redeem fuelperks!?
fuelperks! may be redeemed as early as 30 minutes after you check out.

Is there a limit to the number of fuelperks! I can redeem at one time?
No. Once you choose to redeem your fuelperks! (20 gallon limit), your fuelperks! balance will be depleted so you'll get the lowest price when you fill up.

For example, if your fuelperks! account entitles you to a 50-cent-per-gallon discount (20 gallon limit) and you choose to redeem your discount, you will save 50-cents-per-gallon at the pump.

During your next shopping trip, you will again begin to earn fuelperks!

Where can I redeem my fuelperks!?


Redeem at our Williamsburg MARTIN's store or look for the fuelperks! signs at local participating Uppy's BP and Exxon stations in metro Richmond and the Tri-Cities. For a complete list of participating stations included in the fuelperks! program, click here.

How do I actually redeem my fuelperks! at one of the participating gas stations?

• If prompted, press "yes" when asked for your MARTIN”S BONUSCARD at the pump.
  
• Insert your wallet-sized MARTIN’s BONUSCARD
  
• fuelperks! Reward appears on the display.
  
• Insert debit/credit card (or pay cash inside).
  
• Watch the prices drop.
  
• Select fuel grade.
  
• Start pumping for less and enjoy your fuelperks!
  

Can I carry forward my fuelperks! if I fill up with less than the 20 gallon limit?
No. Once you choose to redeem your fuelperks!, your account will be fully depleted no matter how many gallons you choose to purchase. To maximize your savings, you should time your trip to a participating station to fill up with as many gallons as possible (20 gallon limit).

May I fill up more than one vehicle when redeeming fuelperks!?
No. For safety reasons customers are not permitted to fill more than one vehicle.

May I transfer or give away my fuelperks!?
No. fuelperks! may not be transferred or donated.

What happens if the fuelperks! discount I have earned exceeds the price per gallon of fuel?
When you choose to redeem your fuelperks!, it is possible that your fuelperks! discount may exceed the current price of a gallon of fuel. In this circumstance, the unredeemed difference will be retained in your fuelperks! account until the expiration date.

Example: If your fuelperks! account entitles you to a $2.00-per-gallon discount (20 gallon limit), and the price of fuel is $1.50, following your fuel purchase the 50-cent difference will remain in your fuelperks! account. (Some pumps require a minimum charge of approximately 10 cents; if such is the case, then 60 cents will be retained on the card.)

Do my fuelperks! discounts expire?
fuelperks! discounts expire on the last day of the month following the month in which the discounts were earned. For example:

Discounts earned during November will expire on December 31.
Discounts earned in December will expire on January 31, and so on.

Miscellaneous

Why aren't all Richmond area BP and Exxon stations in the program?
MARTIN’s developed this joint program exclusively with Uppy's, a local, family-owned business. Therefore, only Uppy's stations accept fuelperks! Uppy's either operates or supplies fuel to many stations throughout the Richmond area. Click here for a list of participating stations.

*Purchase Restrictions:
The following items are excluded from earning fuelperks! Rewards: milk and sour cream (PA & VA only), alcohol, tobacco, state and federally funded prescription plans including Medicare, Medicaid and government funded programs, money orders, postage stamps, lottery tickets, gasoline purchases, gift cards, amusement park and other tickets, Western Union wire transfer services, fax service, copying machine service, coin operated vending machines, utility payments, prepaid telephone calling cards, prepaid wireless, video rental, deliver charges, dry cleaning, fund raising activities and donations, returned check service fees, payment toward store charge account balances and bottle deposits. fuelperks! Rewards are calculated after all of the aforementioned items, all store discounts and all store and manufacturer’s coupons have been subtracted from the order. There will be no rewards earned on amount of sales tax and other taxes owed by the consumer. We reserve the right to limit quantities and cancel or suspend this promotion at any time.

**Rewards valid for one vehicle fill-up in one transaction only:
Up to 20 gallon maximum per transaction. Limit of one vehicle restriction according
to legal guidelines and to ensure customer’s safety. No cash back. Rewards are worth
no cash value and are not valid with any other offer and are not subject to doubling.

If you have any further questions, call: 888-5-MARTINS.